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Hong Kong Office Room 602, 6/F, Kai Yu Commercial Building, 2C Argyle Street, Mong Kok, Kowloon, Hong Kong
Working Hours Mon – Fri, 9:00 – 18:00 (GMT+8)
Sat: 10:00 – 14:00 (GMT+8)
FAQ

Frequently Asked Questions

Quick answers to common inquiries. If you don't find what you're looking for, drop us a message above.

Our standard MOQ is 50-100 pieces per model. For some stock items, we can accept smaller sample orders. Contact us for details.

We accept T/T Bank Transfer, PayPal for sample orders, Western Union, MoneyGram, and irrevocable L/C at sight for large orders.

Express shipping (DHL/FedEx/UPS) takes 3-7 business days. Standard air freight takes 7-15 days. Sea freight takes 20-45 days depending on destination.

Yes! We offer OEM (branding, packaging) and ODM (custom product design) services. Typical MOQ for customization is 500-1000 units depending on the product.

All products come with a 12-month manufacturer warranty against manufacturing defects. We offer hassle-free replacement or refund for confirmed defective items.

Yes. We offer sample orders (1-5 units) at the unit price plus shipping. Sample cost is deductible from your first bulk order above 500 units.

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